1. Booking Amendments (More than 48 hours’ notice)
- If a parent wishes to change a booking date, they must inform us at least 48 hours before the start of the original session.
- The change is subject to availability on the new date.
- All approved date changes will incur a £5 administration fee, when creating a voucher, minus the £5. So a £22 day affords a £17 voucher.
2. Last-Minute Cancellations (Less than 48 hours’ notice)
- Any cancellation made within 48 hours of the session start time is strictly non-refundable and non-transferable.
- This applies to all situations, including on-the-day notifications for sickness, injury, or a simple no-show. The fee for the day is forfeited.